RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

Not sure where to start......Arrived 11/5/19This hotel is beyond disrepair in which we had a terrible experience this past week, After this visit I will not give them my business again. Dilapidated room, non smoking room that smelled like smoke, urine stained carpet that is worn out, filthy, unkept and poorly maintained. I personally don't live like this and don't expect a hotel to provide a room in this state either. Immediately after checking in we contacted the front desk who said there was nothing they could do since there were no other rooms available. A full night of credit that was promised at the front desk by Ramil for this huge inconvenience wasn't honored. To add insult to the whole experience 2 days in a row we were awaken to construction below our room at 6:30am on Thursday Nov 6 and Friday Nov 7. Loud drilling, hammering and sawing awoke me from a sound sleep, only to immediately call the front desk asking them to stop this unnecessary B.S. at this time of the morning......shame on this establishment for providing traveling folks with an experience like this and on top you feel the need to charge $50 per night for dog incidentals in a room that is a urine bio hazard to begin with.

We ate at Smashburger the food was excellent. The room was very spacious and nice .No parking fees and we walked over to the strip rode a cab back and it only cost $5.We played slots and although we didn't win any mega payouts we went home with more than we came with and had hours of fun.

Our room felt like a suite, great views of the Strip. Easy access to anywhere by car or walking.Just wish the monorail would be extended those off the strip.We enjoyed walking, but too dangerous with the homeless approaching us.

Went to see the varsity show, WOW- very enjoyable. Some parts were a little “cheesy”, but entertaining. Small theater- so every seat was good. Glad we did not have the front row seats- some part were done using water and those people got “rained” on. Besides that, got the dinner part. This included a special menu with chips and 4 types of salsas, very tasty tacos, and desserts- had the coconut tres leches bread pudding- to die for! Noticed it was the only Casino we went to that did not charge $24 for valet parking- something new now most places are charging.

very clean room and everyone was very nice and willing to help had alot to do in Rio alot of nice places to eat and play the casnio was nice and always filled with people and the food was amazing...Can't wait to go back