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RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

Rio Las Vegas Reviews
Average Tripadvisor rating for Rio All-Suite Las Vegas Hotel & Casino
Average Rating Based on 24376 reviews
Rio All-Suite Las Vegas Hotel & Casino
Waiting
Rio All-Suite Las Vegas Hotel & Casino
Had long wait to check inn over 1 hour run down room torn wallpaper cracked tiles bed carpeting and when called about room was told to come to front desk to resolve problem to wait in line another...More
- 560jeffrey
Had long wait to check inn over 1 hour run down room torn wallpaper cracked tiles bed carpeting and when called about room was told to come to front desk to resolve problem to wait in line another hour for no help
Terrible stay at the Rio Las Vegas
Rio All-Suite Las Vegas Hotel & Casino
The hotel is surrounded by homeless people/drug addicts, which made us feel very unsafe.Customer service is atrocious. We tried to bring points of concern to management but we got an attitude of...More
- Carmen S
The hotel is surrounded by homeless people/drug addicts, which made us feel very unsafe.Customer service is atrocious. We tried to bring points of concern to management but we got an attitude of “don’t care”.Never bothered to get back to us.My boyfriend forgot his charger in the room and the attitude from the lost and found department was “perhaps the maid found it and took it.Cherryl Anico who is the manager did not bother calling us back to discuss concerns we had. In all the attitude was terrible, no customer service and terrible area.We did not enjoy our stay there.
terrible everything The rio sucks
Rio All-Suite Las Vegas Hotel & Casino
my room got cleaned 2 times in 7 days and I had to beg them to get that done. I paid for early check in ahead of my arrival and they tried to charge me more then the deal I had already paid for. NO...More
- ML90277
my room got cleaned 2 times in 7 days and I had to beg them to get that done. I paid for early check in ahead of my arrival and they tried to charge me more then the deal I had already paid for. NO COFFEE POT IN THE ROOM! Some stupid suit thinks making people go stand in line at starbucks is a smart way to deal with customers. Food was so over priced it was a joke. Nobody can answer a question nor is there any real service at the rio. I could have stayed at a motel 6 and gotten everything I got at the rio at half the price. FYI: mandates are not laws!
Very unpleasant stay!!! Ruin my Vegas trip!!! Never ever stay at hotel
Rio All-Suite Las Vegas Hotel & Casino
This Rio hotel I booked after seeing photos and review. Trust me, very slow customer service. Firstly I have booked 5 night with strip view room. They gave me room with Mountain View saying strip...More
- Krushy009
This Rio hotel I booked after seeing photos and review. Trust me, very slow customer service. Firstly I have booked 5 night with strip view room. They gave me room with Mountain View saying strip view is visible it’s not strip view. The glasses are so dirty that you can’t even see the view properly. They haven’t clean outside glasses for month. I have booked suites but trust me it’s not look like suites. They put one sofa near to your bed. In middle of night there are multiple emergencies alarm rang which ruin my sleep too. Trust me guys if you really want to enjoy your vacation stay away from this hotel. They don’t have microwave in room and very nasty bed and not even proper room service.
Meh
Rio All-Suite Las Vegas Hotel & Casino
The upgraded room looked dated, the smoke alarm kept chirping the entire trip. The safe did not work. There was no vending machine on the 20th floor just an ice machine. Other than that the room...More
- Getaway753566
The upgraded room looked dated, the smoke alarm kept chirping the entire trip. The safe did not work. There was no vending machine on the 20th floor just an ice machine. Other than that the room was fine but the upgrade price seemed expensive for what we got. To bad none of the restaurant delivery was available in our hotel.
Rio All-Suite Las Vegas Hotel & Casino
Tripadvisor rating for this property
Waiting
Had long wait to check inn over 1 hour run down room torn wallpaper cracked tiles bed carpeting and when called about room was told to come to front desk to resolve problem to wait in line another...More
560jeffrey
Had long wait to check inn over 1 hour run down room torn wallpaper cracked tiles bed carpeting and when called about room was told to come to front desk to resolve problem to wait in line another hour for no help
Tripadvisor rating for this property
Terrible stay at the Rio Las Vegas
The hotel is surrounded by homeless people/drug addicts, which made us feel very unsafe.Customer service is atrocious. We tried to bring points of concern to management but we got an attitude of...More
Carmen S
The hotel is surrounded by homeless people/drug addicts, which made us feel very unsafe.Customer service is atrocious. We tried to bring points of concern to management but we got an attitude of “don’t care”.Never bothered to get back to us.My boyfriend forgot his charger in the room and the attitude from the lost and found department was “perhaps the maid found it and took it.Cherryl Anico who is the manager did not bother calling us back to discuss concerns we had. In all the attitude was terrible, no customer service and terrible area.We did not enjoy our stay there.
Tripadvisor rating for this property
terrible everything The rio sucks
my room got cleaned 2 times in 7 days and I had to beg them to get that done. I paid for early check in ahead of my arrival and they tried to charge me more then the deal I had already paid for. NO...More
ML90277
my room got cleaned 2 times in 7 days and I had to beg them to get that done. I paid for early check in ahead of my arrival and they tried to charge me more then the deal I had already paid for. NO COFFEE POT IN THE ROOM! Some stupid suit thinks making people go stand in line at starbucks is a smart way to deal with customers. Food was so over priced it was a joke. Nobody can answer a question nor is there any real service at the rio. I could have stayed at a motel 6 and gotten everything I got at the rio at half the price. FYI: mandates are not laws!
Tripadvisor rating for this property
Very unpleasant stay!!! Ruin my Vegas trip!!! Never ever stay at hotel
This Rio hotel I booked after seeing photos and review. Trust me, very slow customer service. Firstly I have booked 5 night with strip view room. They gave me room with Mountain View saying strip...More
Krushy009
This Rio hotel I booked after seeing photos and review. Trust me, very slow customer service. Firstly I have booked 5 night with strip view room. They gave me room with Mountain View saying strip view is visible it’s not strip view. The glasses are so dirty that you can’t even see the view properly. They haven’t clean outside glasses for month. I have booked suites but trust me it’s not look like suites. They put one sofa near to your bed. In middle of night there are multiple emergencies alarm rang which ruin my sleep too. Trust me guys if you really want to enjoy your vacation stay away from this hotel. They don’t have microwave in room and very nasty bed and not even proper room service.
Tripadvisor rating for this property
Meh
The upgraded room looked dated, the smoke alarm kept chirping the entire trip. The safe did not work. There was no vending machine on the 20th floor just an ice machine. Other than that the room...More
Getaway753566
The upgraded room looked dated, the smoke alarm kept chirping the entire trip. The safe did not work. There was no vending machine on the 20th floor just an ice machine. Other than that the room was fine but the upgrade price seemed expensive for what we got. To bad none of the restaurant delivery was available in our hotel.