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RIO ALL-SUITE LAS VEGAS HOTEL & CASINO

Rio Las Vegas Reviews
Average Tripadvisor rating for Rio All-Suite Las Vegas Hotel & Casino
Average Rating Based on 24369 reviews
Rio All-Suite Las Vegas Hotel & Casino
Dirty, Dingy, Terrible
Rio All-Suite Las Vegas Hotel & Casino
This hotel was dirty. Stains were everywhere. The dust was unbearable, we slept w our masks on. Everything was falling apart. The wi-fi did not work. The views were nonexistent because the...More
- Maps783985
This hotel was dirty. Stains were everywhere. The dust was unbearable, we slept w our masks on. Everything was falling apart. The wi-fi did not work. The views were nonexistent because the windows were so dirty. The place was filthy!!!! Adding some photos. There were many more but I’m limited due to size restrictions.
Hated it
Rio All-Suite Las Vegas Hotel & Casino
I’m a Diamond member and I hated this hotel . I don’t know how it’s even apart of Caesars. My 12 year old daughter was stuck downstairs & I was stuck on the 35th floor because the was not working...More
- Shantiece B
I’m a Diamond member and I hated this hotel . I don’t know how it’s even apart of Caesars. My 12 year old daughter was stuck downstairs & I was stuck on the 35th floor because the was not working. When I called the front desk they said nothing was wrong they didn’t know why the alarm went off & that the hotel was fully booked and could not change my room. The hotel is very much outdated & the staff only came to clean my room once in which I had to ask the lady to come clean it in the hallway. Not to mention you cannot directly contact the rude people at the front desk with the pickup of the phone. I would never stay at this hotel ever again it sucks butt .
Be Aware - Be Patient
Rio All-Suite Las Vegas Hotel & Casino
You should be aware, this location is very under-staffed. Very long wait lines to check in/out or even to speak with the concierge. The valet parking is also running with 1 or 2 people. Be prepared...More
- NCBourbonMan
You should be aware, this location is very under-staffed. Very long wait lines to check in/out or even to speak with the concierge. The valet parking is also running with 1 or 2 people. Be prepared to wait for your car....you might miss your dinner reservation if you are going to another location. As you can expect with being understaffed, the place is not being well kept. The rooms and hallways were dirty. You should also be aware the Voodoo Steakhouse and Nightclub is also closed, and so is the buffet. Why did I choose this hotel?
DIRTY HOTEL
Rio All-Suite Las Vegas Hotel & Casino
We check into one room only to find, trash left from prior guests, dirty sheets and a not helpful staff. We were than moved to a different room after getting the run around. The second room had trash...More
- Chough0214
We check into one room only to find, trash left from prior guests, dirty sheets and a not helpful staff. We were than moved to a different room after getting the run around. The second room had trash left and hair left from prior guest. The bathroom had mold growing on the ceiling.
Worst experience ever!
Rio All-Suite Las Vegas Hotel & Casino
Caesars needs to do some brand repair here. Everything was a disaster with this stay. We only booked a week prior... they kept pushing everything off on Covid, but since we had booked so close to...More
- Nicole Q
Caesars needs to do some brand repair here. Everything was a disaster with this stay. We only booked a week prior... they kept pushing everything off on Covid, but since we had booked so close to the stay, I don't understand why they took the reservation if they knew that they were having so many issues... too many to list. Restaurants, check-in, elevators, poor service! Everything was terrible. I have already sent an email to management and there has not been time to hear back from them. That is if they bother to respond.
Rio All-Suite Las Vegas Hotel & Casino
Tripadvisor rating for this property
Dirty, Dingy, Terrible
This hotel was dirty. Stains were everywhere. The dust was unbearable, we slept w our masks on. Everything was falling apart. The wi-fi did not work. The views were nonexistent because the...More
Maps783985
This hotel was dirty. Stains were everywhere. The dust was unbearable, we slept w our masks on. Everything was falling apart. The wi-fi did not work. The views were nonexistent because the windows were so dirty. The place was filthy!!!! Adding some photos. There were many more but I’m limited due to size restrictions.
Tripadvisor rating for this property
Hated it
I’m a Diamond member and I hated this hotel . I don’t know how it’s even apart of Caesars. My 12 year old daughter was stuck downstairs & I was stuck on the 35th floor because the was not working...More
Shantiece B
I’m a Diamond member and I hated this hotel . I don’t know how it’s even apart of Caesars. My 12 year old daughter was stuck downstairs & I was stuck on the 35th floor because the was not working. When I called the front desk they said nothing was wrong they didn’t know why the alarm went off & that the hotel was fully booked and could not change my room. The hotel is very much outdated & the staff only came to clean my room once in which I had to ask the lady to come clean it in the hallway. Not to mention you cannot directly contact the rude people at the front desk with the pickup of the phone. I would never stay at this hotel ever again it sucks butt .
Tripadvisor rating for this property
Be Aware - Be Patient
You should be aware, this location is very under-staffed. Very long wait lines to check in/out or even to speak with the concierge. The valet parking is also running with 1 or 2 people. Be prepared...More
NCBourbonMan
You should be aware, this location is very under-staffed. Very long wait lines to check in/out or even to speak with the concierge. The valet parking is also running with 1 or 2 people. Be prepared to wait for your car....you might miss your dinner reservation if you are going to another location. As you can expect with being understaffed, the place is not being well kept. The rooms and hallways were dirty. You should also be aware the Voodoo Steakhouse and Nightclub is also closed, and so is the buffet. Why did I choose this hotel?
Tripadvisor rating for this property
DIRTY HOTEL
We check into one room only to find, trash left from prior guests, dirty sheets and a not helpful staff. We were than moved to a different room after getting the run around. The second room had trash...More
Chough0214
We check into one room only to find, trash left from prior guests, dirty sheets and a not helpful staff. We were than moved to a different room after getting the run around. The second room had trash left and hair left from prior guest. The bathroom had mold growing on the ceiling.
Tripadvisor rating for this property
Worst experience ever!
Caesars needs to do some brand repair here. Everything was a disaster with this stay. We only booked a week prior... they kept pushing everything off on Covid, but since we had booked so close to...More
Nicole Q
Caesars needs to do some brand repair here. Everything was a disaster with this stay. We only booked a week prior... they kept pushing everything off on Covid, but since we had booked so close to the stay, I don't understand why they took the reservation if they knew that they were having so many issues... too many to list. Restaurants, check-in, elevators, poor service! Everything was terrible. I have already sent an email to management and there has not been time to hear back from them. That is if they bother to respond.