Tunica Roadhouse

we were very happy with our room we love that it has two bathrooms!! no coffee maker which was a bummer love coffeee when I wake up!!! guess they don't have them anymore!! bring them back. the view was so nice love Tahoe....... only thing the maid service wasn't great one day they never came at all!!!! had to call when we got back from the day!!! otherwise enjoyed our stay a lot!!!! wished we could have won more in the casino!!!!!

The room was great, the casino staff friendly and helpful, the American River Cafe and Friday's Station were, as always, yummy, but housekeeping left much to be desired. Every day they forgot to replenish something.....sometimes shampoo and conditioner, sometimes coffee, etc. Three days we had to call because the room was not made up....once it was 10pm before it was done. We also had an issue with the safe - it took 3 maintenance calls on different days to finally resolve the problem. Except for the housekeeping issues, we were very pleased with the hotel!

We stayed at Harrash Lake Tahoe for two 2 nights. The girl in the front desk was so helpful and very pleasant. I've requested a room that is away from the elevator something in the middle of the hallway and with a Lakeview. Everything what I've requested I've got it. Perfect. The room was cozy and spacious. Although one of the sink was clogged but when we reported it at the front desk they sent someone to fixed it right away. One thing I've like most with this property they responded to your complain right away. Even their Forest Buffet I've always go there for lunch or dinner they have good buffet varieties of food to select. Also their American River Restaurant good for breakfast. Never missed going there for breakfast every time we go up to Lake Tahoe. Only thing I could suggest is if the customers are staying with your property at least give a discount on your parking. You have a resort fees collected daily which most of the customers are not using specially the seniors. Shouldn't have given a break or discount. I've been told once at the front desk that my room is already complimentary. I didn't say anything so there is no discussions. But if you think about it, staying in their property is not free may be discounted only with resort fees and parking daily and if you loose in slots machine, blackjack table or any of their games the cost of your stay is even more costly than paying the regular price of your hotel. At the end I could tell my stay in their property is not a complimentary at all.... May be for those customers who are high rollers but not me...

We had a comp room, traveled with our dog, was told it would be $104 plus tax and resort fees and processing fee (I called w/questions). Because of our dog, we were supposed to pay. After combining our player cards, there was enough to comp the room both nights. The room was on 1st floor, very nice for pet owners. It was huge with big jacuzzi tub next to bed. Clean, plenty of towels. There is easy access to the dog walk area, right out the back door. The employees were all very nice and helpful. The casino is closed. Lobby area smells of mildew/mold, it's weird. Harrah's owns this property, easy walk to Horseshoe next door. The casino is very smokey and it wasn't busy at all. Both of us are sick b/c of smoke. The buffet is not what it used to be, really sad. BF had to leave and get sick due to the smoke, he didn't get to eat anything except jello. The food was ok, but nothing like it used to be. No shrimp at salad bar, no large area with bread and rolls, self serve drinks, which was fine. The area with the breakfast choices is now in with the home cooking part. Cutbacks everywhere.

Harrah's Tahoe needs some love. Apparently there is no maintenance department in existence anymore. The door to the room was very scratched and scuffed. The shower pan looked like someone had died in there. One of the coffee tables looked like a reject from Goodwill with all it's scratches and scrapes. The security chain lock was missing, although the holes were still present in the door. There was no in-room coffee maker as advertised. The drinking glasses looked dirty. And, like so many other places, we had to pay an additional $15 to park. I don't know whether to say we were disgusted or disappointed, I suppose both adjectives apply here. Sad.