I usually choose to stay at this property when I visit Tunica because I enjoy the whirlpool tub in the king-size rooms. I decided to get away for the weekend as a little break from school. Check-in was a breeze and the room was clean and up to par. My issue came when I tried to use my laptop the next day and couldn't get Wifi. I logged in, entered my name, room # and selected the bill to room option. After a few minutes, I was online. When I tried to access my school website, I got a "no internet" message. I called front desk and was told that the internet kept going in and out and to give it a few minutes. An hour later, I still couldn't connect, even though my status said I was connected. I called front desk and was connected to IT Support. The CSR helped me troubleshoot for 30 minutes and still no connection. She said from her end I was connected, based on my IP address. I told her my wifi icon stated I was connected, but I continued to get the "no internet" message. She told me she would write a ticket to have the problem escalated and that someone would contact me. I didn't hear from anyone for the remainder of the day. When I left to go eat dinner I asked the front desk clerk was there anywhere else I could go to use my laptop. She said I could sit in the lobby and use it and she apologized for the inconvenience. When I checked out the next day, my resort fee was waived for the day I was without internet. That's a small consolation prize after losing out on a day of not being able to access my work or schoolwork. The staff that I spoke with were very apologetic about the situation, although there was nothing they could have personally done.