Responsible Gaming
Responsible Gambling
Maine Gambling Control Unit is committed to ensuring sports betting is offered within the state in a safe, fun, and entertaining way. Therefore, it provides a helpline and referral service for those who are or might be exhibiting compulsive gambling behavior. If you or someone you know has a gambling problem, call 1-800-GAMBLER.
Please note, in Maine, it is unlawful for any individual who is under 21 years of age to engage in sports wagering. Caesars Sportsbook reserves the right to institute repercussion for any individuals suspected of being an underage player.
Repercussions may include immediate stoppage of play, account closure, and confiscation of winnings.
Gambling Controls page - what can I do here?
Betting should be fun but it's important to know what your limits are. Our gambling controls page allows you to control your betting behavior. If you or someone you know has a gambling problem and wants help, call 1-800-522-4700,
Caesars Sportsbook provides players several limit options to enjoy their gaming experiences responsibly.
–Each of the following responsible gaming options are available for players and players can use as many of the available options as they choose -
Deposit Limit
– Set the maximum deposit limit for a selected time frame: Daily, Weekly, or Monthly.
Spend Limit
– Set the maximum spend (bet) limit for a selected time frame: Daily, Weekly, or Monthly.
Daily Time Limit
– Set the maximum time (measured in hours) that a player may spend playing on an Internet gaming system. Time is measured from a player’s log in to log off.
Cool Off Time Limit
-Select if the player wishes to take a break from his or her account for 3 to 30 days.
The responsible gaming limits timeframes:
1.The Daily limit is set as a recurring daily limit, effective for 24 hours from midnight to midnight each day.
2.The Weekly limit is set as a recurring weekly limit, effective from Monday at midnight, as the first day of the current week, until the next Monday at midnight, and weekly thereafter.
3.The Monthly limit is set as a recurring monthly limit, effective from midnight of the first calendar day of this month until midnight of the last calendar day of this month, and monthly thereafter.
Please note that once a limit is set you may decrease it (make It more restrictive) at any time with immediate effect, but there will be a waiting period until the end of the existing limit period to increase any limits (make them less restrictive).
Any activity within a daily, weekly, or monthly limit period, including activity that occurred before a limit is set, is included when calculating deposit, spend, or daily time limits.
Click Here to Set Deposit, Spend, Time or Cool Off Limits (must be logged in, Click Here to log in)
Self Exclusion
Limit Setting and Self-Exclusion in the State of Maine
Caesars Sportsbook empowers its players by offering them several limit options to enjoy their gaming experience responsibly.
Caesars Sportsbook Limit setting capabilities are found in Account Settings and are subject to jurisdictional requirements.
State of Maine State-Wide Self-Exclusion
For patrons who wish to self-exclude from sports wagering and/or casino gambling in Maine, any person may request to be added to the state-wide Self-exclusion/Unauthorized List by:
1) Contacting AdCare Problem Gambling Services to complete the self-exclusion form online with trained staff. Find details at https://adcareme.org/problem-gambling/
2) Appearing in person at an office of the State of Maine Gambling Control Unit:
Maine Gambling Control Unit
Department of Public Safety
45 Commerce Drive, Suite 3
87 State House Station
Augusta, ME 04333-0087
3) Visiting a licensed facility operator to complete the request form, or
4) Visiting select community sites who have staff trained to help you complete the self-exclusion form. Find the list of sites at https://adcareme.org/problem-gambling/
Time frames available for placement on the Unauthorized List are one, three or five years initially and will automatically terminate upon expiration. The expiration will occur on the last day of the month of the original request for placement on the Unauthorized List.
You must complete an Unauthorized List placement term of 1,3, or 5 years before you can request to be on the Lifetime list.
Upon completion of one of the three abovementioned time frames, You may request a lifetime placement and will be required to complete ten years before being able to request removal from the list which shall be in writing and submitted to the Maine Gambling Control Unit.
AdCare Problem Gambling Services is a program of AdCare Educational Institute of Maine. AdCare coordinates Problem Gambling Services for the State of Maine and provides self-exclusion services for sports wagering and casino gambling in Maine.
Opt Out Program
Upon request, a customer may opt-out of receiving marketing communications including SMS messaging from Caesars Sportsbook by emailing responsiblegaming@caesarssportsbook.com or marketing@williamhill.usor by calling (855) 474-0606.
Customers may also write to us at:
Caesars Digital
Marketing Department
6325 S. Rainbow Blvd., Suite 100 Las Vegas, NV 89118
In Maine, it is unlawful for any individual who is under 21 years of age to engage in sports wagering.
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