House Rules

We accept the following wager types Single (Straight), Same Game parlays, Parlays, Super Parlays, Teasers, Round Robins.

We accept numerous Pre-Game, Live/In-Play market types including but not limited to Moneyline, 3-Way, Spread/Handicap, Totals, Futures/Outrights, Player Props, Game Props, and Season Props.

Single Wager: A Single Wager is a bet on a single occurrence whether it be on a game, proposition or future.

Parlay: A parlay is one wager on two or more bets that are tied together for a larger payout. The more bets added to the parlay, the greater the risk and the bigger the payout. If a single bet in the parlay loses, the entire parlay bet loses as well. In the event of a selection becoming "Void" or "Push" the number of selections in the parlay is reduced by the number of voids or pushes.

SAME-GAME PARLAY RULES

• If any leg of a Same-Game Parlay wager relates to an existing market on site, rules for that market will apply.

• A Same-Game Parlay wager must be aced from a single game. Same-Game Parlay wagers cannot be combined across multiple games.

• If any leg of the Same-Game Parlay wager is made void or settles as a push, the odds will be recalculated based on the remaining valid legs.

Super Parlay: A Super Parlay is a parlay that combines multiple Same-Game Parlays (SGP's), SGP's to a traditional parlay, or SGP's to a straight wager selection. If a Same-Game Parlay leg of a Super Parlay is void, then the remaining parlay legs will be calculated at either the listed Same-Game Parlay Odds of the other selections or true odds where relevant.

Teaser: A teaser is a variation of a parlay bet that allows the bettor to move the point spread or the Over/Under a designated amount of points in their favor. This wager requires multiple bets be tied together as part of the overall teaser. If a teaser wager is reduced to one live leg (due to a push, void, etc.), a wager with a winning selection will be paid at the correct straight wager teaser price. In the event of a selection becoming "Void" or "Push" the number of selections in the parlay is reduced by the number of voids or pushes.

Round Robin: A round robin bet allows you to create a series of smaller parlays from a larger list of teams or players.

Futures: Futures bets are wagers aced on events such as which team will win the championship or who will win the MVP. These bets are decided by longer-term results and outcomes that are usually settled at the end of a season or tournament.

Proposition Wagers: Are wagering markets beyond the standard spreads, money lines, and totals. Proposition wagers focus on segmented parts of a game, such as individual team or ayer performances as well as external occurrences and happenings during an event or season or parts thereof.

PAYOUTS (CALCULATION)

• Calculations for wager types are as follows:

o Money line payoff- The money line is expressed as a three-digit or larger number. For exam e, -150 means a player must wager $150 for every $100 they wish to win, and multiples thereof. Or, +140 means a ayer will win $140 for every $100 bet.

o Point spread payoff - Wagers on the point spread are usually offered at 10 to 11 odds, unless otherwise stated. For exam e, a ayer must wager $11 to win $10, or $110 to win $100.

o Odds - Odds can be displayed in American, decimal, or fractional formats. Payout calculation is the same regardless of

selected odds format.

o Parlay payoff- Parlay odds are calculated by multiplying the decimal odds of each leg within the Parlay. In the event of a void selection within a Parlay, the Parlay will ignore that selection with the exception of Same-Game Parlays.

o Teaser payoff - Teasers pay at listed odds on the betslip, odds are subject to fluctuation.

Straight wagers and Parlay legs considered no action will be made Void for settlement purposes. Straight wagers will be fully refunded as well as individual parlay legs. For single game parlays any voided or canceled leg results in the entire wager being fully refunded.

Most events must take place on advertised date or else wagers will be void. If an event is abandoned or postponed for any reason, unless it is declared official according to the Official Wagering Rules of the particular sport. Any market yet to be determined will be declared void unless completed by 6:00 am EST time the following day.

Changes to Settlement, Adjustments to settlement for any changes or adjudications made by governing bodies after the

event will be made by 6:00 am EST the following day. Management does not recognize suspended games, protests, overturned decisions, changes to the score, etc. after the above time.

The unequivocally determined winner of a wager on any market that occurs while the market is still in progress will be used to determine the winner, regardless of if the market or event is played to its conclusion. This rule applies to all available markets including futures, props, and game markets. Under individual game circumstances please refer to the relevant sport rule in relation to minimum game length for event markets.

Venue changes, unless specified in the Official Wagering Rules, are void and wagers will be fully refunded.

Wagers are only accepted on approved sporting events, special events as listed in the Sports Wagering Rules or where the wager has been agreed and authorized by Caesars Sportsbook Trading Department and approved by the OCCC Event and Wager Catalogue. Any wagers accepted in error and not so authorized or covered may be declared void.

OBVIOUS ODDS/ LINE OR TERMS ERRORS

• We do all that we can to avoid errors, however we cannot accept responsibility for obvious errors, also referred to as palpable errors, or omissions in respect of the announcing, publishing, or marking of odds, spreads, or results that occur despite our every effort to ensure total accuracy. Caesars will not cancel or void a wager due to an "obvious error" without prior approval of the relevant regulatory gaming body if required.
• A non-exhaustive list of "obvious errors" is as follows:

• Odds or terms of a wager have been misquoted because of human or system
• Where we have continued to accept wagers on a game which should have been suspended, including where the relevant event is in progress or has already finished.
• The odds/terms offered are materially different from those available in the general market at the time the wager was placed
• The odds/terms offered at the time the wager is placed are clearly incorrect given the probability of the event

• Where an error is made by us as to the amount of winnings/returns that are paid to you, including as a result of a manual or computer input error.
• Where markets are created and graded for an event or matchup that does not take place.
  • We reserve the right, pending regulatory approval, to correct any obvious error made on a wager placed in one of our betting Live markets and settle at the correct odds or terms, which were available with Caesars Sportsbook (absent the obvious error) at the time the wager was struck.
  • When a wager is placed on a market offered before an event has started and more advantageous odds or terms than those available with Caesars Sportsbook are applied pending regulatory approval, we will either settle the wager at the correct odds or terms available with Caesars Sportsbook.
  • Where the incorrect odds or terms are less advantageous than those available with Caesars Sportsbook, the odds or terms will be amended to the correct odds or terms available.

WAGERS PLACED AFTER RESULTS ARE KNOWN

• If a wager is accepted after a match/event has finished, the wager will be void even if a valid wager receipt is issued

RELATED CONTINGENCIES

• Accumulative/multiple wagers are not accepted where the outcome of one part of the wager contributes to the outcome of another. If taken in error, the stake will be invested on the selection with the highest odds. Where two or more selections are quoted at the largest odds, the stake will be divided equally between them. However, where the related parts of the wager are resolved at different times, unless 'special parlay' or 'special accumulative' odds are available, wagers will be settled as instructed with the odds for the second or subsequent legs being determined at each individual stage.

NOTIFICATION OF ODDS OR PROPOSITION CHANGES

• Caesars Sportsbook has established procedures for suspending markets or events (i.e., stop accepting wagers for that market or markets associated with that event). When wagering is suspended for an active event, Caesars Sportsbook utilizes a computerized audit log that includes the date and time of suspension and its reason. Odds changes, line changes and during in play for timeouts, official reviews.

Mobile Sportsbook Application

• Prior to clicking "place bet", if the price changes on a selection, the price will update automatically in the betslip. The customer has the option to select the behavior of wager placement when a price change occurs. This includes accepting all odds changes, accepting only odds with a higher payout, or reviewing odds that have changed. Within the "Review Odds

Changes" setting, if there is a minor increase in price, e.g., +105 to + 110, there may be times where this wager will be accepted and placed at the new price.

• A wager will never be placed at a worse price if the point spread, total or any additional market sees an adjustment to the line. Odds change thresholds are subject to review and change with regulatory approval.

• Customers have the ability to set prerequisite settings for the above to amend various acceptance thresholds, it is the customers responsibility to confirm settings.

• A betting market may be suspended when something of significance occurs or is likely to occur (ex: goal, touchdown, ejection, etc.). Betting markets may also be suspended due to the time elapsed in the match, the market becoming uncompetitive or for technical reasons. The above examples are not exhaustive and there may be other reasons that are not listed. While a market is suspended, wagers cannot be placed and cashout may not be available.

• Cash (through mobile deposit at retail locations) 
• Promotional Play 
• Credit Card (WorldPay via Paysafe Gateway) 
• Debit Card (WorldPay via Paysafe Gateway) 
• ACH/e-check (GlobalPay via Paysafe Gateway) 
• Caesars Sportsbook Prepaid Play+ Card (Sightline) 
• Skrill 
• Online Banking offered with PayWithMyBank 
• Any other methods approved by the OCCC and integrated by Caesars Sportsbook 

Once a wager has been placed on the Caesars Sportsbook mobile platform and the wager is settled, the patron's account balance will be adjusted accordingly.

Physical tickets are not offered; all tickets are in electronic format and cannot be lost.

All wagers are settled automatically upon event completion. Winnings are automatically credited to the patron’s account. All times are in Eastern Standard Time. 

AII wagers should meet the posted terms as defined by the House Rules, Sports Wagering Rules, and Terms Conditions. In some circumstances, additional information for clarification purposes may be provided when placing the wager on the mobile application before the patron places the wagers.

"Obvious error" DOES NOT allow for the cancellation or voiding of wagers in instances where a sportsbook's system is configured in a manner that allows patrons to place wagers on events or occurrences after the outcome has already been determined, sometimes referred to as "courtsiding".

Specifically, sportsbooks are prohibited from cancelling or voiding wagers aced under the obvious error allowance when their systems fail to promptly suspend wagering on live events and occurrences upon the resolution or determination of that

event/occurrence. For example, if live data feeds or updates from sporting events lag behind the actual action, resulting in

patrons being able to wager on events or plays that have already occurred, those wagers are valid and cannot be cancelled or voided under the "obvious error" rule.

AII sports gaming proprietors must ensure their risk management policies, procedures and system configurations prevent the acceptance of wagers on events or occurrences after the fact. If a sportsbook is unable to ensure that certain bets are not taken after the outcome has concluded, they should not offer such wagers. Sportsbooks have an obligation to maintain robust data feed integrations and automated controls to suspend events upon resolution to preclude "courtsiding" or other similar exploits.

Proprietor Procedure

OBVIOUS PRICE OR TERMS ERRORS

We do all that we can to avoid errors, however we cannot accept responsibility for obvious errors, also referred to as palpable errors, or omissions in respect of the announcing, publishing or marking of prices, spreads, or results that occur despite our every effort to ensure total accuracy.

1. A non-exhaustive list of "obvious errors" is as follows:

a. the prices/terms offered are materially different from those available in the general market at the time the bet was aced;

b. the prices/terms offered at the time the bet is aced are clearly incorrect given the probability of the event occurring;

c. odds or terms of a bet have been misquoted as a result of human or system error;

d. where we have continued to accept bets on a game which should have been suspended, including where the relevant

event is in progress or had already finished;

e. where an error is made by us as to the amount of winnings/returns that are paid to you, including as a result of a manual or computer input error.

f. where markets are created and graded for an event or matchup that does not take ace

2. We reserve the right to, pending regulatory approval, correct any obvious error made on a bet aced in one of our betting Live markets and settle at the correct price or terms, which were actually available with Caesars Sportsbook (absent the obvious error) at the time the

bet was struck.

3. When a bet is placed on a market offered before an event has started and more advantageous odds or terms than those actually available with Caesars Sportsbook are applied, we will either settle the bet at the correct price or terms available with Caesars Sportsbook.

4. Retail: A sign will be posted within the sportsbook notifying customers of any wagers that were cancelled due to Obvious Errors. Our retail team will also communicate this information to any customers who had affected wagers upon attempted redemption.

Mobile: The customer service department will contact all customers who aced wagers on an event which had wagers cancelled/voided due to an obvious error.

1. If you have any complaints, claims or disputes concerning any outcome regarding the services or any other activity, please promptly bring any complaint, claim, or dispute concerning any outcome regarding the services or any other activity to the attention of the management team at the Caesars Sports Book.

Email address: support-0H@caesarssportsbook.com

1. If you have any complaints, claims or disputes concerning any outcome regarding the services or any other activity, please promptly bring any complaint, claim, or dispute concerning any outcome regarding the services or any other activity to the attention of the management team at the Caesars Sports Book.
   Address and phone number are:
   Scioto Downs
   6000 S High Street
   Columbus, OH 43207
   Phone: 614-295-4700
   Email address: support-OH@caesarssportsbook.com
   
   2. If the internal dispute process did not provide a satisfactory outcome, and the customer’s betting dispute is related to betting that took place in Ohio, the customer can contact the Ohio Casino Control Commission at:
   Ohio Casino Control Commission
   https://casinocontrol.ohio.gov/

The Ohio Casino Control Commission in collaboration with the Ohio Lottery Commission offers a voluntary exclusion program to help individuals affected by problem gambling distance themselves from the temptation of gambling. You can request to be self-excluded from gambling activities for one year, five years or a lifetime by signing up for the TimeOut Ohio. Individuals seeking to enroll in the TimeOut Ohio, as well as those seeking to remove themselves from the program, can do so in person at the Ohio Casino Control Commission’s offices located at each of the casino properties, each of the racino properties, as well as the Main Office in downtown Columbus, or online at TimeOutOhio.com.

Patrons seeking information about the Commission’s voluntary exclusion program should visit TimeOutOhio.com

All wagers should meet the posted terms as defined by the House Rules, Sports Wagering Rules, and Terms Conditions. In some circumstances, additional information for clarification purposes may be provided when placing the wager on the mobile application before the patron places the wagers.