Skip To Content

Contact Us

Are you having trouble booking your Caesars Rewards Air® flight online or do you have further questions that were not answered in our travel information area? If so, one of our friendly agents would be happy to assist you. You can contact Caesars Rewards Air using the phone numbers listed below. If you are interested in booking, please have your Caesars Rewards® number available. In addition, if you are traveling internationally, please have your passport ready. For questions regarding existing reservations, please have your confirmation number handy.

Business Hours*

 

Due to the state mandated closure of all non-essential businesses in the State of Nevada, our offices are currently closed and are anticipated to remain closed throughout the duration of the Statewide mandate.

Holiday Closures

  • New Year's Day
  • 4th of July
  • Thanksgiving
  • Christmas

Contact Numbers

Please visit www.CaesarsRewardsAir.com to expedite your bookings online. If you do receive an error message and are not able to complete either a waitlisted or confirmed booking, you may email CaesarsGroupTravel@caesars.com for assistance.  Please include a contact phone number as well as names and Caesars Rewards #, number of guests traveling, and flight of interest.  Please note, we are working with extremely limited manpower during this mandated closure and appreciate your patience.

Cancellation Documentation

Email: ESSAirCharter@caesars.com

    Subject Line: Refund Request - Last Name, First Name, Caesars Rewards #

Address:

    Caesars Enterprise Services, LLC

    Attention: Caesars Rewards Air Refunds

    3645 Las Vegas Blvd. So.

    Las Vegas, NV 89109

 
Caesars Rewards logo in black

Caesars welcomes those that are of legal casino gambling age to our website. Know When to Stop Before You Start®.

Have A Gambling Problem? Call 1-800-522-4700. 

© 2020 Caesars License Company, LLC. All Rights Reserved. The use of this website is governed by Nevada law.

 

Flights are operated for Caesars Enterprise Services, LLC. by Swift Air, LLC. aboard a Boeing 737, Sun Country Airways aboard a Boeing 737, Elite Airways aboard a Bombardier CRJ-200/700 or Ultimate Jet aboard a Dornier 328. See Travel Participation Agreement (TPA) for further details.