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Are you looking for something specific or in need of some help regarding your flight and hotel package? We are excited to help and ensure your experience is hassle-free.

Frequently Asked Questions

Search Travel Information and find the answers to the most commonly asked questions.

Flight Information/Times

All Upcoming Flight Information for the next 90 days including flight departure locations, departure times and destinations is available on our website. Select the “More Info” drop down under each departure city to learn more.


Don’t miss out on your flight and hotel package. Reserve your seats with a few short clicks and your Caesars Rewards® account number. You can also send an email to or call 1-866-986-1647 Mon - Fri between the hours of 8 AM - 7 PM Central Standard Time. Make sure you have your Caesars Rewards number, offer and travel document for faster service.

Using Reward Credits® As Payment

We are pleased to announce that you now have the option to use your available Reward Credits® balance to pay for your flight & hotel package in our Laughlin market. The use of Reward Credits as payment for administrative fees or partial payments is not permitted.

To pay with your available Reward Credits® please send an email to including your first and last name, Caesars Rewards number, contact phone number, number of guests traveling and flight of interest prior to booking. Our concierge team is standing by to assist you. Please allow 2-3 business days for a reply.


The current Change and Cancellation policy will be honored as long as your request is received in the time period prior to flight arrival as stated in the policy. Requests for a change or cancellation must be emailed to:

More Contact Options

Email Us: Share a compliment, comment, questions or concerns.

Write to us:

Caesars Enterprise Services, LLC

Attention: Caesars Rewards Air

1 Caesars Palace Dr.

Las Vegas, NV 89109