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Caesars Sportsbook with Caesars Rewards FAQs

Below are the answers to some Frequently Asked Questions about Caesars Rewards and Caesars Sportsbook.

What is a Tier Credit?

Tier Credits are earned based on your casino gaming, hotel, dining, and entertainment activities at over 50 Caesars Rewards destinations. Tier Credits can also be earned with Caesars Sportsbook apps and most Caesars Sportsbook retail locations. The Tier Credits you earn in a calendar year (January 1 through December 31) add up to your annual Tier Score, which determines your Tier Status within Caesars Rewards. To learn more, please visit https://www.caesars.com/myrewards/earn-and-redeem.

What is a Reward Credit?

Reward Credits are earned based on your casino gaming, hotel, dining, and entertainment activities at over 50 Caesars Rewards destinations. Reward Credits can also be earned with Caesars Sportsbook apps and most Caesars Sportsbook retail locations. Reward Credits are your comps to use for free play, hotel stays, dining, and more at all Caesars Rewards destinations and our network of Caesars Rewards partners. To learn more, please visit https://www.caesars.com/myrewards/earn-and-redeem.

How do I earn Tier Credits and Reward Credits in the Caesars Sportsbook by William Hill app?

1 Reward Credit and 1 Tier Credit are earned for every $5 of potential profit on sports bets placed.  Reward Credits and Tier Credits will be accrued upon bet settlement. Earning maximum is 2 Reward Credits and 2 Tier Credits for every $1 wagered.

Is there a difference between Tier Credits earned through Caesars Sportsbook and elsewhere?

No – Tier Credits earned through any Caesars Sportsbook retail location, kiosk or app are added to the same Tier Credit balance in your Caesars Rewards account.

Can I earn a daily Tier Credit Bonus with my Caesars Sportsbook play?

Daily Tier Credit bonuses are not awarded for Caesars Sportsbook play at this time. 

How soon will I be able to see the Tier Credits and Reward Credits I earned with Caesars Sportsbook?

Please allow up to 24 hours for earned Tier Credits and Reward Credits to reflect in your account. 

What should I do if I have questions about my Tier Credits and Reward Credits earning with Caesars Sportsbook?

For assistance with your Caesars Rewards account please visit https://www.caesars.com/help-and-support

Can I redeem Reward Credits in Caesars Sportsbook retail locations or mobile apps?

At this time, Reward Credits cannot be redeemed directly for bets or free play at Caesars Sportsbook retail locations, kiosks or apps.

Where can I download the Caesars Sportsbook app?

To download the Caesars Sportsbook app available in your state, please visit www.caesars.com/sportsbook.

Where is the Caesars Sportsbook by William Hill mobile app available?

The Caesars Sportsbook by William Hill app is available in Nevada. Bettors are required to be at or near a Caesars Sportsbook retail location in Nevada to register for the Caesars Sportsbook by William Hill app.

What is the difference between the Caesars Rewards and Caesars Sportsbook apps?

The award-winning Caesars Rewards mobile app is the best way to access your Caesars Rewards account, access available offers and explore all destinations in the Caesars Rewards Empire. Sports betting and online casino games are not available in the Caesars Rewards mobile app. To download the Caesars Rewards mobile app, please visit https://www.caesars.com/mobile. Some Caesars Rewards account features, such as viewing your current Tier Score and Reward Credit balance, may also be available in the Caesars Sportsbook and Caesars Sportsbook & Casino apps. To download the Caesars Sportsbook app available in your state, please visit www.caesars.com/sportsbook.

Are any promotions available for the Caesars Sportsbook apps?

Please visit www.caesars.com/promos to learn more about the Caesars Sportsbook online promotions available for your location.

Do I have any benefits in the Caesars Sportsbook app based on my Caesars Rewards Tier Status?

Yes! Based on your Caesars Rewards Tier Status, you may be eligible for exclusive benefits with the Caesars Sportsbook family of mobile apps. Please visit https://www.caesars.com/myrewards/benefits-overview to see the benefits available today.

How do I earn Tier Credits and Reward Credits at a retail Caesars Sportsbook location?

Do I need a Caesars Rewards card to earn with Caesars Rewards at Caesars Sportsbook retail locations?

A Caesars Rewards card is not required at Caesars Sportsbook retail locations but having your card may provide a better earning experience. Your Caesars Rewards account number can be presented to the ticket writer at the time of placing the bet to earn Tier Credits and Reward Credits. At select Caesars Sportsbook retail locations, you may also be able to enter your Caesars Rewards number in the Caesars Sportsbook kiosk or swipe your Caesars Rewards card to earn with Caesars Rewards.

How do I find my Caesars Rewards account number to earn at a Caesars Sportsbook retail location or kiosk?

You may find your Caesars Rewards account number printed on your Caesars Rewards card, displayed in your Caesars Rewards mobile app, or by signing into your Caesars Rewards account at www.caesars.com/myrewards . At a Caesars Rewards destination, you may also request assistance at the Caesars Rewards Center, or reprint your Caesars Rewards card at a reprint kiosk (where available). Only the account number is needed to earn with Caesars Rewards through Caesars Sportsbook retail locations; a printed card is not required but having your card present may provide a better earning experience.

If I did not provide my Caesars Rewards number when I placed a bet at a Caesars Sportsbook location, can I still earn Tier Credits or Reward Credits from that bet?

No – the Caesars Rewards number must be entered or presented at the time the bet is placed to earn Tier Credits and Reward Credits.

Can I use my Caesars Rewards Local account to earn with Caesars Sportsbook?

A Caesars Rewards main account number is required to earn Tier Credits and Reward Credits with Caesars Sportsbook retail sportsbooks, kiosks or apps. To sign up for a free Caesars Rewards account, please click here.

Is the William Hill brand going away?

All sportsbook locations at Caesars Rewards destinations previously branded as William Hill are now known as Caesars Sportsbook. Similarly, all race & sportsbook locations at Caesars Rewards destinations are previously branded William Hill now known as Caesars Race & Sportsbook. William Hill continues to operate sportsbooks at some locations outside the Caesars Rewards Empire.

Can I earn with Caesars Rewards at William Hill sportsbook locations?

The ability to earn with Caesars Rewards is available at most Caesars Sportsbook retail locations and with all online apps from Caesars Sportsbook. It is not available at other sportsbook locations or brands.

What if I have already earned points with a William Hill Rewards Club card?

Previously earned William Hill Rewards points may still be redeemed through March 31, 2022 at the Caesars Sportsbook location where they were earned. For more information, please check with the ticket writer at your local Caesars Sportsbook location.

Will the William Hill Rewards Club be integrated with Caesars Rewards?

The William Hill Rewards Club will not be integrated with Caesars Rewards. It will not be possible to link a William Hill Rewards Club account with a Caesars Rewards account.