Enjoy the benefits of both Caesars Rewards and Eldorado loyalty programs by linking your accounts. Keep all your current tier status, Tier Credits, loyalty currency and benefits.
Enjoy the benefits of both Caesars Rewards and Eldorado loyalty programs by linking your accounts. keep all your current tier status, Tier Credits, loyalty currency and benefits.
Caesars Entertainment and Eldorado Resorts have come together to create the new Caesars Entertainment and the new Caesars Rewards. This gives you more exclusive benefits, more experiences, more ways to build rewards and more must-see destinations to discover.
We are working towards a seamless transition of the Fan Club, and Club GVC loyalty programs into Caesars Rewards, to create the largest casino loyalty program in the world.
Below are the answers to some Frequently Asked Questions about the transition of loyalty programs:
Caesars Rewards is the loyalty program of Caesars Entertainment, connecting millions of active members worldwide. With Caesars Rewards, members have access to a large network of hotel and entertainment options in the gaming industry and can earn benefits and rewards while they take advantage of endless amenities.
Fan Club, and Club GVC are the loyalty programs used at various destinations. The name of the loyalty program at each destination today is listed below:
Destination | Loyalty Program |
Isle of Capri Casino Hotel Lula | Fan Club |
Grand Victoria Casino Elgin | Club GVC |
Please visit Caesars.com/destinations for a list of all destinations in the Caesars Rewards network.
Loyalty currency refers to the currency used by each loyalty program which allows members to earn and redeem rewards within that program today. The name of the loyalty currency in each loyalty program of Caesars Entertainment and Eldorado Resorts is listed below:
Loyalty Program | Loyalty Currency |
Caesars Rewards | Reward Credits |
Fan Club | Reward Points |
Club GVC | Power Points |
You are now able to link your Fan Club / Club GVC account to your Caesars Rewards account, or sign up for a new Caesars Rewards account to link with your existing Fan Club / Club GVC loyalty program. This will allow you to match Tier Status and transfer loyalty currency between the accounts to use within the Caesars Rewards network.
You are now able to link your Caesars Rewards account to your Fan Club / Club GVC account. This will allow you to match Tier Status and transfer loyalty currency between the accounts to use at the respective destination at which each loyalty program is used.
You will continue to earn Reward Credits, Tier Credits, Tier Points, Reward Dollars, Reward Points, Comp Dollars and Power Points based on the current rules of all loyalty programs as you do today. As each Fan Club / Club GVC destination transitions to Caesars Rewards, that destination will use the Caesars Rewards program and rules beginning on the date of transition.
Redemption values will remain as they do today. As each Fan Club / Club GVC destination transitions to Caesars Rewards, that destination will use the Caesars Rewards program and rules beginning on the date of transition.
You may continue to use your Fan Club or Club GVC card as you do today. As your Fan Club / Club GVC destination transitions to Caesars Rewards, that destination will use a Caesars Rewards card beginning on the date of transition.
You can check your balances with Caesars Rewards by logging into your account online, through the Caesars Rewards mobile app, at the slot machine or in person at the Caesars Rewards Center.
Caesars Rewards has six Tiers: Gold, Platinum, Diamond, Diamond Plus, Diamond Elite and Seven Stars.
If you do not already have a Caesars Rewards main account, you can join for free. If you choose not to link your accounts prior to the conversion of your destination, they will be combined for you automatically at the time of your destination’s conversion to Caesars Rewards.
You will continue to earn Tier Status, points, comps, and additional perks at your Fan Club / Club GVC destination as you do today until that destination converts to Caesars Rewards.
When your destination fully transitions to Caesars Rewards, your loyalty currency balance from your Fan Club / Club GVC program will become the same value in Reward Credits under the Caesars Rewards program. Your Reward Credits do not expire so long as you earn one Reward Credit every six months, and they will continue to be valid at all participating Caesars Rewards destinations.
You will continue to receive the same great offers based on your Fan Club / Club GVC and/or Caesars Rewards play. You may also receive additional offers based on your play to visit new and exciting destinations.
Offers are only valid at the destination or destinations listed on the offer.
You may qualify for offers to other destinations based on play. We encourage you to link your Caesars Rewards account to your Fan Club / Club GVC account. Please make sure to have a valid email address on file to ensure you receive all the offers that you may qualify for.
Caesars Rewards members earn Tier Credits from January 1 – December 31 for the following year’s Tier Status. The expiration date on all Caesars Rewards cards is January 31 of each year.
For more information please visit Caesars.com/myrewards/earn-and-redeem.
Earning in each Fan Club / Club GVC program will remain as it does today until each destination fully transitions to Caesars Rewards. After your destination has fully transitioned to Caesars Rewards, your earning will follow the Caesars Rewards program. Please sign in for more details and to request a Tier Status match to recognize your Tier Status across all destinations in the Caesars Rewards network.
Your Fan Club / Club GVC benefits will remain as they do today until each destination fully transitions to Caesars Rewards.
Your Fan Club / Club GVC benefits will remain as they do today until each destination transitions to Caesars Rewards. Caesars Rewards Diamond members and above do not pay resort fees at any Caesars Rewards destination. Please sign in for more details and to request a tier status match.
Credit at any Caesars Rewards destination or Fan Club / Club GVC destination is only available at the destination where it was approved. Upon application, casino credit can be approved swiftly and conveniently.
Caesars Rewards benefits are available only at Caesars Rewards destinations until a Fan Club / Club GVC destination transitions to Caesars Rewards.
The Caesars Rewards mobile app is available now on Android and iOS devices. Learn more at Caesars.com/mobile.
The Caesars Rewards reprint kiosk allows you to get a replacement Caesars Rewards card without visiting the Caesars Rewards center. The Caesars Rewards promotional kiosk allows you to view destination information, redeem offers and free slot play, as well as participate in exciting promotions.
Please visit Caesars.com/myrewards for the most up-to-date information.
Yes, you can submit a question to the Caesars Rewards Help Center.
Please visit Caesars.com/corporate.
Contact Us
We realize many of our guests will have questions surrounding this transition. If you are unable to find an answer to your question above, please click here, and we will reply to you promptly.