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Are you having trouble booking your Caesars Rewards Air® flight online or do you have further questions that were not answered in our travel information area? If so, one of our friendly agents would be happy to assist you. You can contact Caesars Rewards Air using the phone numbers listed below. If you are interested in booking, please have your Caesars Rewards® number available. In addition, if you are traveling internationally, please have your passport ready. For questions regarding existing reservations, please have your confirmation number handy.

Business Hours*

Monday - Friday: 6 a.m. - 6 p.m. Pacific Standard Time

Saturday: 7 a.m. - 3:30 p.m. Pacific Standard Time

Closed Sunday

*Times subject to change during holiday periods.

Holiday Closures

New Year's Day

4th of July

Thanksgiving

Christmas

Contact Numbers

  • Laughlin - (800) 315-9113
  • Atlantic City - (800) 468-1950
  • Biloxi - (855) 441-5338
  • Tunica - (888) 900-9537

Cancellation Documentation

Email: ESSAirCharter@caesars.com

    Subject Line: Refund Request - Last Name, First Name, Caesars Rewards #

Address:

    Caesars Enterprise Services, LLC

    Attention: Caesars Rewards Air Refunds

    3645 Las Vegas Blvd. So.

    Las Vegas, NV 89109

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Flights are operated for Caesars Enterprise Services, LLC. by Swift Air, LLC. aboard a Boeing 737, Sun Country Airways aboard a Boeing 737, Elite Airways aboard a Bombardier CRJ-200/700 or Ultimate Jet aboard a Dornier 328. See Travel Participation Agreement (TPA) for further details.